HR Advice Line

Get expert HR support when you need it most with our

dedicated HR Advice Line for small businesses.

Keeping you on the right track.

Running a small business means wearing many hats, but HR doesn’t have to be one of them. Our HR Advice Line gives you instant access to expert HR guidance whenever issues arise. With 2 hours of telephone and email support each month, you can get clear, practical answers to your HR questions—without the need for a full-time HR manager. From handling employee disputes to navigating contracts and policies, our experts are just a phone call or email away.

Why an HR Advice Line Matters

Small businesses face big HR challenges, from dealing with performance issues to staying compliant with employment law. Without the right support, mistakes can be costly. That’s where an HR Advice Line comes in.

Here’s why it matters:

Instant Guidance:

Get timely advice before small issues become big problems.

Avoid Costly Mistakes:

Stay compliant with HR regulations and avoid fines or tribunals.

Save Time & Stress:

Spend less time researching employment law and more time running your business.

On-Demand Support:

Help is always on hand when you need it most—by phone or email.

With access to HR experts, you can act with confidence, knowing you’re following best practice and staying on the right side of the law.

Kate Underwood

Managing Director

I’m Kate and I help small business owners with the trusted HR tools and support to look after their business so they can focus on scaling it. I have been the confidant of CEO’s, MD’s and so many other Acronyms during difficult times and provided practical solutions to implement immediately.

Our 7 pillars of HR Support

Recruitment & selection

HR Excel covers the recruitment process for you, finding candidates that want to be part of your business. We promote the chances of finding loyal and trustworthy employee.

Performance management

We teach you to get the best ROI from your new hires and boost the productivity of your current ones. We set the gold standard of creating environments where people can perform to the best of their abilities and surpass themselves.

Learning & development

This pillar supports the workplace culture you’ve set for your employees. Employees grow together, the environment they’re in, along with the learning culture you’ve set all influences
engagement and we show you how to use this to drive personal development through the roof.

Succession planning

This delicate process is put into action in order to identify and develop new talent to replace their previous staff member when they retire or leave the company. With our help, we teach you to closely monitor.

Compensation and benefits

We understand that a business is built on the work-force. Morale plays a huge factor in work output of your workers. We use this to provide motivators in the form of compensation and benefits in order to reward them in a way that creates progress.

Human resources information systems

HRM Systems are used to make management work a lot easier. Provide our Excel members with “Breathe”. The all inclusive program that organizes your team without the hassle of paperwork or chasing for follow-ups.

HR data and analytics

Analytics can be daunting when you don’t know what to consider as useful data, let alone what they mean. HR data can be interpreted as patterns that contribute to the decision making capabilities of the workforce along with their work performance. Both can be used to judge the rate of improvement, as complicated as it sounds, it becomes easy when we teach you all about it.

What do we offer?

Get expert HR support when you need it most with our

dedicated HR Advice Line for small businesses.

Our advice line plan includes:

If you need more support, you can top up your hours or move to a more comprehensive package.

Our HR Advice Line is designed to give you access to expert HR support in a simple, flexible way. Here’s what’s included:

2 Hours of Monthly Support: Get up to 2 hours of telephone and email support each month.
HR Experts On Call: Speak with qualified HR advisors who understand small business challenges.
Practical, Clear Advice: No jargon—just simple, step-by-step guidance.
Fast Response Times: Call or email us and get answers when you need them.
On-Demand HR Support: Use your support hours as and when you need them each month.

Don’t just take our word for it!

Our clients have said:

Karina Irle

Fasftfix Drainage & Plumbing Services

“Kate and her team are great! Kate goes above and beyond to be there for her clients. During this uncertain period of time she keeps us up to date with all the guidelines on a daily basis. I can only recommend using them!”

Sarah Quirk

Sarah Quirk Wealth Services

“Have worked with Kate and her team for a while now and they give us great support.

Thank you Kate :-)”

Gary Callaghan

DA Training and Consultancy

“Kate has been a tremendous asset to DA Training and Consultancy. She or a member of her team is always available when needed, especially when you need to talk through something. Her Breathe HR system makes reporting and recording very simple and easy. I would recommend Kate’s services to anyone and everyone! “