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  2. Your People

Your People

Five Essential People Strategies for Business Growth

There are 5 guiding People strategies you must have in place, or your business can struggle to fully perform. They have a direct link to your customer relations, sales, and profit, and your ability to grow a strong brand.

Standards

Every business needs HR foundations to ensure that they have basic processes and policies in place for consistency, compliance, and fairness. As a small business owner, you have to put a lot of time and effort into creating your standards and how you want your customers to feel when they buy a product or service. As you may know, Kate is a self-confessed geek. And she is slowly converting the team by using HR software.

You can get support with:

Legal Compliance
Employment Contracts
Offer Letters
HR Policies and Procedures
GDPR Compliance
Statutory Training
Induction Training
Health & Safety Awareness
Fire Safety
Manual Handling
Health & Safety
Health & Safety Policies
Risk Assessments
Accident Reporting
Fire Procedures

Brand and Culture

Creating the right brand and culture starts with aligning quality time with your employees and your leadership team. When your team feel connected to your values, vision, and purpose, they will naturally deliver a better experience to your clients. We help you build the right cultural foundations so your employees understand what good looks like. And how that aligns with your business goals.

You can get support with:

Recruitment & Selection
Job Descriptions
Interview Guides
Candidate Fit Analysis
Onboarding
New Starter Process
Induction Programmes
3-Month Review Check-ins

Reward & Well-being

Making sure your people feel valued and supported within their employment will help improve motivation, loyalty, and productivity. Building your team's well-being strategy is no longer a soft or legal "extra". It plays a strong role in your company's performance, as well as how you attract and retain top talent. Ensuring every employee well-being touchpoint has a form of investment by you, but gives real value to them, achieves strong, measurable engagement.

You can get support with:

Payroll
Pay Reviews
Salary Benchmarking
Variable Pay Design
Employee Benefits
Holiday and Leave Policies
Health & Well-being Initiatives
Recognition Programmes
Learning & Development
Training Programmes
Career Pathways
Succession Planning

Performance & Feedback

Your long-term success relies on rewarding and coaching your employees. When feedback is frequent, fair, and constructive, you strengthen engagement. Leading to measurable improvements in retention and productivity. We help you set clear goals, expectations, and appraisal processes, ensuring everyone knows how their contribution supports your business.

You can get support with:

Employee Relations
Conduct and Capability
Absence Management
Disciplinary and Grievance Process
Mediation
Performance Management
Appraisals
KPI Reviews
Action Plans
Feedback
One-to-One Frameworks
Continuous Feedback Culture
Manager Training

Communication & Engagement

When you give your people a shared voice and invest in trust, they'll be the team that drives your business forward. As the saying goes, "people don't leave a bad company, they leave a bad manager". And employees get that feeling when communication drops or engagement declines. Include forums or listening channels so they'll have honest and open dialogue, which might save a lot of problems later down the line.

You can get support with:

Employee Voice
Engagement Surveys
Communication
Communication Strategy Design

Areas Covered

We provide HR consulting services for small business owners across the UK, including:

Hampshire (Andover, Basingstoke, Fareham, Portsmouth, Southampton, Winchester), New Forest, London, Dorset (Bournemouth), Surrey (Guildford, Farnham)

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  • Kate Underwood HR & Training

    32b, New Forest Enterprise Centre,

    Chapel Lane, Totton,

    Southampton SO40 9LA

  • 02382 025160
  • hello@kateunderwoodhr.co.uk

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