HR Advice Line for Employers & Small Businesses
Expert HR advice at your fingertips – only £175/month
HR questions don't always need a full project or consultant. Sometimes you just need clear, reliable HR advice right away. The HR Advice Line for small businesses and employers gives you direct access to experienced HR professionals who can guide you through everyday challenges – from handling a tricky absence to checking if your policies meet legal requirements.
Book a CallWhat's Included
Up to 2 hours monthly
HR advice via phone or email whenever you need it.
Employment law guidance
Expert advice on contracts, policies, and legal compliance.
Disciplinary & grievance support
Step-by-step guidance for performance and conduct issues.
Risk prevention advice
Stop small issues from escalating into costly problems.
Clear, tailored responses
Plain English advice specific to your situation.
Why Having an 'On-Hand' HR Advice Line Matters
For small businesses without an in-house HR team, the HR Advice Line acts as your HR department on tap. UK employment law changes regularly, and mistakes are costly. A single tribunal claim can average over £28,000. Having access to expert HR advice via phone or email helps you ensure legal compliance, get processes right, and avoid discrimination or unfair dismissal claims.
An outsourced HR advice number reduces risk and saves time. When a tricky situation arises – a grievance, a disciplinary, a flexible working request – you get clear, practical answers from qualified HR professionals in minutes, not days. This helps you act fairly, consistently, and confidently.
Good HR support prevents problems before they start. It helps you put sensible policies in place, manage performance effectively, and deal consistently with flexible and hybrid working. Happy, engaged, and productive staff positively impact service levels and business health.
The HR Advice Line is a cost-effective way to support growth. As your business scales, you'll face new challenges – restructures, role changes, TUPE, redundancies. Having expert guidance on hand ensures you stay compliant and confident every step of the way.
How This Compares to Our Service Plans
The HR Advice Line is the most affordable option if you need occasional HR support but don't require ongoing management. Here's how it differs from our more comprehensive plans:
vs. HR Protect (£299/mo)
HR Protect includes everything in the Advice Line plus unlimited support hours, on-site visits, full policy creation, document templates, and proactive compliance management. Choose HR Protect if you need comprehensive HR infrastructure and ongoing support.
vs. HR Excel (£549/mo)
HR Excel builds on HR Protect with strategic people planning, employee engagement programs, performance management frameworks, and leadership development. It's designed for growing businesses ready to think strategically about their people.
When to Upgrade
If you find yourself regularly hitting the 2-hour monthly limit, or if you need someone to create policies and handle HR projects (not just advise on them), it's time to consider HR Protect or HR Excel.
Benefits to You
Quick answers when you need them most.
Peace of mind knowing your decisions are compliant.
Cost-effective backup without hiring in-house HR.
Helps you act fairly, consistently, and confidently.
Real Examples
Disciplinary Support
A small retailer needed step-by-step help with a misconduct case. We guided them through the process, protecting against unfair dismissal claims.
Policy Clarification
A tech start-up received a flexible working request. We explained their obligations and helped balance staff needs with operations.
Redundancy Guidance
A growing SME planned a restructure. We outlined the legal steps and documentation required for a fair outcome.
HR Advice Line Pricing & Who It's For
£175
per month (excl. VAT)
Best for SMEs with no in-house HR team
Ideal if you face occasional HR issues
Don't need ongoing HR management