Exit Interviews
Turning Goodbyes into Growth Opportunities
Exit Interviews
When an employee leaves your business, it’s tempting to focus solely on replacing them and moving forward. But every departure is an opportunity to gain valuable insights into your workplace. Exit interviews can reveal what’s working, what isn’t, and how you can improve retention, culture, and employee satisfaction.
At Kate Underwood HR & Training, we help businesses turn these insights into action. Our bespoke Exit Interview Service is designed to uncover honest, actionable feedback in a professional, unbiased, and meaningful way. Let us help you transform farewells into a foundation for future success.
Why Exit Interviews Matter
Exit interviews are more than just a formality—they’re a powerful tool for continuous improvement. They can help you:
- Identify patterns or trends that contribute to turnover.
- Understand what employees value most about working in your organisation.
- Uncover opportunities to enhance workplace culture and engagement.
- Gather innovative ideas to improve processes, management, and employee satisfaction.
By conducting thoughtful exit interviews and acting on the feedback, you show your employees that their opinions matter—even as they leave. This commitment to improvement strengthens your employer brand and builds a happier, more productive workforce.
The ROI of an Exit Interview Process
A structured exit interview process is an investment that delivers measurable returns for your business:
Reduce Recruitment Costs
High turnover is expensive. By addressing the root causes of employee departures, you save on recruitment fees, onboarding costs, and lost productivity.
Strengthen Employer Brand
A workplace known for valuing and acting on employee feedback attracts top talent and retains existing staff.
Boost Employee Retention
Insights from exit interviews help you make changes that keep employees happy, motivated, and loyal—far more cost-effective than constantly replacing them.
Mitigate Risk
Exit interviews allow you to identify and resolve underlying issues before they escalate into legal claims or grievances.
Support Long-Term Business Growth
By fostering a culture of continuous improvement, you position your organisation for success, both culturally and financially.
Enhanced Productivity
By addressing feedback, you reduce the disruptions caused by turnover, keeping teams stable and engaged.
Drive Innovation
Departing employees often offer fresh perspectives on how processes or practices can improve, sparking ideas for growth.
Without an exit interview process, you risk higher turnover, missed opportunities, and declining morale—all of which can harm your bottom line.
real-world results:
Exit Interviews in Action
Here’s how our Exit Interview Service has helped businesses uncover invaluable insights and implement impactful changes across various areas of their operations:
- Improving Leadership: A client used feedback about inconsistent management to introduce leadership training, which improved team morale and productivity.
- Enhancing Career Development: Exit interviews revealed limited growth opportunities as a key issue. The organisation responded by creating clear progression pathways, boosting retention.
- Aligning Workplace Culture: Feedback highlighted a disconnect between company values and daily operations. The business implemented initiatives that improved engagement and alignment.
Why Choose Kate Underwood HR & Training?
With over 30 years of HR experience, we specialise in helping small businesses succeed. Here’s why clients trust us:
Neutral and Unbiased Insights
Employees feel more comfortable being honest with an impartial third party.
Actionable Recommendations
We don’t just collect data—we help you use it to drive meaningful change.
Expert Guidance
Our team has the expertise to handle sensitive conversations and uncover valuable insights.
Time-Saving Solutions
We manage the entire process, freeing up your time to focus on other priorities.
Who Benefits from Our Exit Interview Service?
Our service is perfect for businesses that:
- Are experiencing high turnover and want to uncover the reasons behind it.
- Need to improve retention and employee engagement.
- Lack the internal resources or expertise to conduct professional exit interviews.
- Value employee feedback as a tool for continuous improvement.
- Want to strengthen their employer brand and workplace culture.
Whether you’re a small business or a growing organisation, our Exit Interview Service provides the insights you need to create a workplace where employees thrive.
What Makes Our Exit Interview Service Unique?
At KUHR, we tailor every aspect of the process to your business and employees, ensuring the feedback you receive is both meaningful and actionable. Here’s how we deliver value:
Two Flexible Formats
1. Online Questionnaire
Employees can reflect and share their thoughts privately, in their own time, and in their own words.
2. One-to-One Interviews
Conducted online or in-person by our experienced HR professionals, these interviews allow for deeper exploration of key themes, fostering open and candid conversations.
Expert Analysis and Reporting
After gathering feedback, we go beyond simple summaries. We:
- Analyse responses to identify key themes and trends.
- Provide actionable recommendations to address the root causes of turnover.
- Offer insights tailored to your organisational goals, from enhancing leadership to improving team dynamics.
Practical Follow-Up Support
Collecting feedback is just the beginning. We work with you to implement the changes needed to improve retention, culture, and engagement. Whether it’s refining management practices, introducing growth opportunities, or adjusting workplace policies, we’re here to help.
how it works
Onboard
We seamlessly onboard you and create your exit interview, either online, on the phone or both.
Exit Interviews
We conduct confidential interviews or distribute online questionnaires, ensuring employees feel comfortable sharing their honest feedback.
Feedback Analysis and Reporting
Our team analyses responses to identify trends, themes, and actionable insights. You’ll receive a report with clear recommendations.
Follow-Up Support
Need help implementing changes? We’ll work with you to turn insights into actionable strategies for improvement.
Don’t Let Valuable Feedback Walk Out the Door
When employees leave, their insights can pave the way for a stronger, more resilient workplace. With our Exit Interview Service, you gain more than just answers—you get the tools to create a culture of engagement, loyalty, and continuous improvement.
Ready to turn departures into opportunities? Complete the below and we can get started.
pricing
We offer two types of schemes:
Online Only
Employees can take their time to reflect and provide feedback at their own pace, expressing their thoughts privately and comfortably.
Pricing Options:
- £99 + VAT inital set up Fee
- £149 + VAT per year, including up to 6 submissions annually.
- £29 + VAT for each additional submission beyond 6 per year.
Online and / or One to One
Conducted via telephone or Microsoft Teams by our experienced HR professionals, these interviews provide an opportunity to delve deeper into key themes, encouraging open and honest conversations. For employees who prefer not to have a meeting, an online option is also available for added flexibility.
Pricing Options:
£99 + VAT initial setup fee.
£325 + VAT per year, including up to 6 calls or submissions annually.
£49 + VAT for each additional call or £29 + VAT for each additional online submission beyond the 6 included.
need more advice?
If you’d like more information about our setting up a Exit Interviews then please do contact us and we’ll be happy to assist.