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Today, I Celebrate My 4th Business Birthday!

As I sit on the 7.08 am train to London at the start of my 4th business Birthday, I have some time to reflect and to ask the eternal question – what do I want to achieve in the next 4 years? But first, here’s a quick update from Day One of Kate Underwood HR and Training to today. Did I mention it’s my 4th Business Birthday? 😀

Home Office to Office

From starting out at my Harry Potter desk under the spiral staircase to my 4th business birthday, my environment has changed slightly. Yes, I may have the same desk for when I need to catch up at the weekends but now, we are very happily settled in our office in Rownhams House.

Team

As you know, I love my technology but even with all my gadgets and apps, a great team is what makes a business run successfully. Over the last 4 years, I have built up the support team that helps make my business work.

Pinkdog Services & The Freedom PA both help keep me on track as virtual assistants making sure I keep on top of everything.  I receive social media support and blog writing from Rachel – sorry, I know it is sometimes like pulling teeth! While Liz helps to write copy and coordinate my client communications each month, to name but a few actions they perform for me. Thanks, guys!

Last year, I took on an intern for the summer as a test drive and I am so pleased that I did. I think I was spoilt with Sean a little bit as he was just so on the ball and creative, and I’m pleased to say that he has secured a place on an amazing Graduate scheme. I am so pleased for him!

In February this year, I recruited Pete as HR Advisor to assist me in continuing in ensuring my clients get the best possible support they need with their team.

Partnerships

I have forged partnerships to help me achieve my goals within the areas I am not so gifted in.

Steve Davis Graphic Design really is part of the team. Steve not only helps keep my business looking good but also my clients’ businesses. From downloads to refreshing my logos, to client handbooks Steve keeps me on track to make sure I am up to date and looking great.

The ladies at All Star Marketing Club have reversed the disdain I had for marketing at University (a few years ago now!) and really made me understand how to keep my business growing. Accountability was a key aspect for me as it is often all too easy to let days morph into weeks or months, and not actually do the work on your business.

There are so many other partnerships I have with local businesses who we all draw on for inspiration and support. I would need to write a blog a day to say thank you for the mutual support that we give each other.

What’s Next After my 4th Birthday Bash?

I was asked the other day would I ever want to go back to full-time employment. My answer a resounding No! Don’t get me wrong, the years working in the corporate world were great and I wouldn’t change a single job. The last 4 years have made me realise that hard work and determination can have other rewards which are much more valuable.  Understanding the challenges and the team working out ways between us to help overcome them, is always such an amazing feeling.

The team will be growing again this year with an Apprentice arriving to inject some new ideas and give the business the administrative support it needs. This will help to keep myself and Pete front facing to our clients.

Wychwood Digital (aka my brother) has been a huge support from the tech side and earlier this year, I finally gave in and he has been instrumental in helping me update my website which will be launching next week in celebration of my 4th Business Birthday!

And finally…

Last but not least, a massive thank you to all my clients past present and future for supporting a small business. Without you, I wouldn’t be here. I hope to continue with the friendly, simple and valued support that I give to you and your businesses.

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